Privacy Policy

Last Updated: January 1, 2025

Hong Kong Labor Insight is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy complies with the European Union General Data Protection Regulation (GDPR) and Hong Kong's Personal Data (Privacy) Ordinance (PDPO).

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry requests
• Subscribe to our newsletter or research updates
• Register for events or webinars
• Correspond with us via email or other communication channels
• Apply for collaboration or research opportunities

Personal information may include: name, email address, phone number, organizational affiliation, job title, professional interests, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Device information and screen resolution
• Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings. For more information, see our Cookie Policy section below.

2. How We Use Your Information

We use collected information for the following purposes:

• Communication: To respond to your inquiries, send requested information, and provide customer support
• Research Services: To deliver research publications, analytical reports, and expert commentary
• Newsletter Distribution: To send periodic emails about labor market developments, research findings, and organizational updates (with your consent)
• Website Improvement: To analyze usage patterns, improve website functionality, and optimize user experience
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Research and Analysis: To conduct internal research and statistical analysis (using anonymized and aggregated data)

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for the performance of a contract with you
• Legal Obligation: Processing is necessary to comply with legal obligations
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided such interests do not override your fundamental rights and freedoms

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in website operations, data analysis, email delivery, hosting services, and customer support, subject to confidentiality agreements
• Research Partners: With academic institutions and research organizations for collaborative projects, with your explicit consent and under data sharing agreements
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Protection of Rights: To enforce our terms and conditions, protect our rights, privacy, safety, or property, or that of others
• Business Transfers: In connection with any merger, sale of assets, financing, or acquisition of all or part of our organization

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the nature of the information and applicable legal requirements:

• Contact form submissions: 2 years from last contact
• Newsletter subscriptions: Until you unsubscribe
• Website analytics data: 26 months
• Research collaboration data: Duration of project plus 5 years

6. Your Data Protection Rights

Under GDPR (for EU residents)

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to our processing of your personal data
• Rights Related to Automated Decision-Making: Protection against decisions based solely on automated processing

Under Hong Kong PDPO

• Right to be Informed: Right to be informed about data collection purposes and uses
• Right of Access: Right to request access to your personal data held by us
• Right to Correction: Right to request correction of inaccurate personal data

To exercise any of these rights, please contact us at: contact@hongkonglaborinsight.hk

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data, including standard contractual clauses approved by the European Commission and adherence to applicable data protection frameworks.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure server infrastructure with regular security updates
• Access controls limiting data access to authorized personnel only
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

9. Cookie Policy

We use the following types of cookies:

• Essential Cookies: Necessary for website functionality and cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously
• Functional Cookies: Enable enhanced functionality and personalization

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites, including government agencies, research institutions, and data sources. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Hong Kong Labor Insight
Data Protection Officer
21/F, Tower 535, 535 Jaffe Road
Causeway Bay, Hong Kong
Email: contact@hongkonglaborinsight.hk
Phone: +852 3679 4421

14. Supervisory Authority

If you are located in the European Union and believe that our processing of your personal data violates GDPR, you have the right to lodge a complaint with your local data protection authority.

For Hong Kong residents, complaints regarding compliance with PDPO can be directed to the Office of the Privacy Commissioner for Personal Data:

Address: 12/F, Sunlight Tower, 248 Queen's Road East, Wan Chai, Hong Kong
Email: enquiry@pcpd.org.hk
Phone: +852 2827 2827